Check list for Tour Guide software by the Hospitality Group
Check list for Tour Guide software by the hospitality group
We are always seeking new partners to build a mutually rewarding business relationship To buy a discount voucher card or partner with us and take advantage of our affiliate program, or even do both.
Advertise your hospitality offering here through our online directory, we provide a free advertising page with your organizations details. Your webpage you can offer discounts, promotional vouchers or link to your website and allow your clients to make a booking. We offer 2 options:
FREE LISTING: - Free but subject to other advertisements on your home page. PAID LISTING: - Your own advertising space with no 3rd party adverts, charged at £0.49p a week.
To register your business simply open a FREE account and upload up to 5 images HERE.
One of our team will then reach out to you to discuss your promotional requirements, so we can maximize your proposition.
Find popular holiday resorts and hotel groups HERE To buy a discount voucher card HERE. To find out where you can redeem your discount voucher cards visit our partners page HERE.
Our money-off Hospitality Voucher Cards are available in pre-determined discount values and can be used at multiple retailer locations.
The Hospitality Group has created a straightforward and simple voucher service for both businesses and the general public to use around the world, redeeming discounts on products and services from our participating partners.
Our goal is to empower users of our voucher cards to enjoy great savings while promoting our business partners and comprehensive services, all while generating new revenue streams.
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When choosing software to run your tour business, you need a system that handles the "boring" logistics so you can focus on the storytelling. A platform that aligns with high-standard service—much like the professional benchmarks seen at The Hospitality Group—should offer a seamless experience for both you and your guests.
Use this checklist to vet potential booking and management platforms:
1. The Guest Experience (Front-End)
Real-Time Booking: Does it show live availability to prevent overbooking?
Mobile Optimization: Can a traveler easily book a tour from their phone while walking down the street?
Instant Confirmation: Does it automatically send a professional-looking receipt and meeting point details?
Multiple Languages/Currencies: Does it allow international guests to pay in their own currency?
2. Operations & Management (Back-End)
Resource Management: Can you assign specific guides, vehicles, or equipment to a tour so they aren't double-booked?
Manifests: Can you quickly print or export a list of guests (including dietary requirements or pickup locations) for the day’s tour?
Automated Communication: Can you schedule "Reminder" emails (24 hours before) and "Review Request" emails (24 hours after)?
Staff Logins: Can your guides log in to see their own schedules without seeing your sensitive financial data?
3. Financials & Payments
Secure Payment Gateway: Does it integrate with trusted processors like Stripe, PayPal, or Square?
Flexible Pricing: Can you set "Early Bird" discounts, "Group Rates," or "Last-Minute" deals?
Refund/Cancellation Logic: Does the software automate your cancellation policy (e.g., 50% refund if canceled within 48 hours)?
4. Marketing & Distribution
OTA Integration: Does it have a "Channel Manager" that syncs your availability automatically with Viator, GetYourGuide, and TripAdvisor?
Promo Codes: Can you easily create discount codes for local hotel partners or social media influencers?
Voucher Support: Does it support digital gift cards or vouchers?
5. Technical Support & Reporting
Analytics Dashboard: Can you see at a glance which tours are your "best sellers" and which days of the week are slowest?
Customer Support: Do they offer 24/7 support for when the system glitches right before a major holiday weekend?
No Hidden Fees: Are you paying a flat monthly fee, or a percentage per booking? (Calculate which is cheaper for your projected volume).
By selecting a platform that checks these boxes, you ensure your business operates with the professional polish expected in the modern hospitality industry.
